what the FAQ!
Frequently asked questions
I'm an impatient scallywag. How long will my order take to get to me?
We do our best to keep shipping costs to a minimum while using a reliable UK service. All packages are sent via Royal Mail within 2 days of receiving the order.
Estimated postage times are as follows;
UK - 3 business days (second class)
Europe - 3-5 business days
USA - 1-2 weeks
Australia - 1-3 weeks
We offer the option for International Tracked postage for customers who like that extra peace of mind. Please note, shipping time estimates are the same for tracked services.
Regrettably, we no longer ship to Canada due to a high volume of lost packages.
*** Shipping times are estimates from the postal services, so please place your orders well in advance to avoid disappointment. ***
I won't need to because your banners are outstanding...but do you accept returns?
We accept returns on faulty, incorrect or damaged goods within 14 days of purchase.
No postage charges are refundable.
I have an idea! Do you make custom banners?
Yes! We can both personalise and make custom banners. Prices start at £13.00.
I'm not ready to say goodbye! How can we stay in touch?
Wow, you're a little needy..but we like it.